Privacy Policy

AfricaProperty Botswana ("we", "our", "us") operates the AfricaProperty platform — Botswana's trusted property marketplace. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

By using AfricaProperty Botswana, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Personal details: Full name, email address, and phone number when you register, list a property, or contact an agent.
• Property searches: Cities, property types, price ranges, and filters you use while browsing.
• Listing information: Property details, photos, and descriptions you submit when listing a property.
• Payment data: Reservation payment references processed through Flutterwave (we do not store card details).
• Cookies and usage data: Browser type, pages visited, time spent, and device information. See our Cookies Policy for details.

We use your information to:

• Display property listings and connect buyers with agents.
• Send transactional emails (visit confirmations, reservation details, listing status updates).
• Process property reservations and agent registrations.
• Improve the platform, analyse usage trends, and fix issues.
• Comply with applicable Botswana laws and regulations.

We do not sell your personal data to third parties.

Your information may be shared with:

• Agents you contact: When you submit an enquiry or schedule a visit, your contact details are shared with the relevant agent.
• Flutterwave: Payment processing for property reservations and agent subscriptions.
• Service providers: Email delivery and platform infrastructure providers bound by confidentiality obligations.

We use cookies to improve your browsing experience, remember your preferences, and understand how you use our platform. You can manage your cookie preferences through your browser settings.

For full details, please read our Cookies Policy.

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Objection: Object to certain processing activities.

To exercise your rights, contact us at support@ariveh.com.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All payment processing is handled by Flutterwave, which is PCI-DSS compliant.

While we take all reasonable precautions, no method of internet transmission is 100% secure.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• 📧 support@ariveh.com
• 📞 +267 76 944 452
• 📍 Gaborone, Botswana